Terms of Service

By shopping with Dexrovia Regal Atelier, you agree to the following terms and conditions. These terms are designed to ensure a safe, fair, and enjoyable shopping experience for all our customers.

1. Orders & Fulfillment

  • All orders placed through our website or in-store are subject to acceptance and availability.
  • We reserve the right to refuse or cancel orders when necessary, for example, in cases of suspected fraud, stock unavailability, or pricing errors.
  • Order confirmation will be sent via email or SMS. Please make sure your contact details are accurate.

2. Pricing & Payments

  • All prices are listed in Philippine Pesos (₱) and include applicable taxes unless otherwise stated.
  • We accept several payment methods, including GCash, PayMaya, credit/debit cards, bank transfers, and cash on delivery in selected areas.
  • Orders must be paid in full within the timeframe provided to avoid cancellation.

3. Shipping & Delivery

  • We deliver within Metro Manila and across the Philippines via trusted courier services.
  • Delivery times and fees may vary depending on your location and selected service.
  • While we do our best to meet estimated delivery times, delays may occur due to factors beyond our control.

4. Returns & Exchanges

Please review our Refund Policy for information on eligible returns, exchanges, and the process for submitting a request.

5. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, slight variations may occur.
  • If you have questions about a specific product, feel free to contact us before making a purchase.

6. Intellectual Property

  • All content on this website—including images, logos, and text—is the property of Dexrovia Regal Atelier and may not be used or reproduced without written permission.

7. Limitation of Liability

  • Dexrovia Regal Atelier is not liable for losses or damages arising from misuse of our products or website, or from circumstances beyond our reasonable control.

8. Updates to These Terms

We may update these terms from time to time. Any changes will be posted on this page and, where appropriate, communicated to customers.

9. Contact

For any questions or clarifications about our terms, please reach out to us at:
Email: info@dexroviaatelier.com
Phone: +63 955 236 2800